No returns will be accepted without prior approval from ANP Health®, Inc. in the form of a Return Authorization Number. Returns that have not received prior approval are not eligible for credit and might be returned to the sender at the sender’s cost. ANP Health®, Inc. must be notified within seven (7) days of receipt of the order. Items approved for return must arrive at our facilities in a condition satisfactory for resale to be eligible for a credit. A restocking fee of 25% or $25 (whichever is greater) will be charged on returns that are not caused by any error or fault of ANP Health®, Inc. Shipping charges will not be credited. The return of custom products will be at the sole discretion of ANP Health®, Inc.